Privacy Policy

Privacy Policy
Last Updated: [2025.8.5]
1. Introduction
X-Turn ("we," "our," or "us") operates xturnjet.com (the "Site"), the official online store for X-Turn Diving Jetpack products. We are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you visit our Site or purchase our products.
2. Information We Collect
(a) Directly Provided Data
- Purchase Information: Name, email, shipping/billing address, payment details (processed via Stripe/PayPal).
- Account Data: Password, order history (if you create an account).
- Communications: Emails, chat logs from customer support.
(b) Automatically Collected Data
- Device & Usage: IP address, browser type, pages viewed (via cookies).
- Location: Country/region for tax compliance (approximate, based on IP).
- Product Performance: Anonymous usage stats (if connected to X-Turn app).
3. How We Use Your Data
Purpose Legal Basis
Process orders & shipments Contract fulfillment
Respond to customer inquiries Legitimate interest
Improve product & website Consent (analytics cookies)
Send marketing emails (opt-in) Consent
Prevent fraud Legal obligation
4. Data Sharing
We only share data with:
- Payment Processors (Stripe, PayPal) to complete transactions.
- Shipping Partners (DHL, FedEx) for delivery.
- Service Providers (e.g., Strikingly for hosting, Zendesk for support).
- Legal Authorities if required by law.
*We never sell your data to third parties.*
5. Your Rights
Under GDPR/CCPA, you may:
- Access or delete your data via account settings.
- Opt out of marketing emails (unsubscribe link in all emails).
- Disable cookies via browser settings (may affect Site functionality).
- Request a copy of your data by contacting overseamarket@xiaotunai.com .
6. Data Security
- All transactions use SSL/TLS encryption.
- Payment details are tokenized (we never store full credit card numbers).
- Regular security audits conducted.
7. International Transfers
Data may be processed outside your country (e.g., Hong Kong servers for Asia-Pacific customers), but we use EU-approved Standard Contractual Clauses where required.
8. Children’s Privacy
Our Site is not designed for users under 16. We do not knowingly collect children’s data.
9. Policy Updates
We may update this policy. Changes will be posted here with a new "Last Updated" date.
10. Contact Us
For privacy requests or questions:
Trade Name: Xiaotun Intelligence (Brand: X-Turn™)
Email: overseamarket@xiaotunai.com
Phone: +86 151 1844 3016 (Lee)
Factory address: Room 1201, Building G4, Songshan Lake International Innovation and Entrepreneurship Community, Dongguan, China.
HK Operations Center: Room 401,4/F,Wanchai Central Building,89 Lockhart Road,Wan Chai,Hong Kong.

Last Updated: [2025.8.5]

1. Introduction

X-Turn ("we," "our," or "us") operates xturnjet.com (the "Site"), the official online store for X-Turn Diving Jetpack products. We are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you visit our Site or purchase our products.

2. Information We Collect

(a) Directly Provided Data

- Purchase Information: Name, email, shipping/billing address, payment details (processed via Stripe/PayPal).

- Account Data: Password, order history (if you create an account).

- Communications: Emails, chat logs from customer support.

(b) Automatically Collected Data

- Device & Usage: IP address, browser type, pages viewed (via cookies).

- Location: Country/region for tax compliance (approximate, based on IP).

- Product Performance: Anonymous usage stats (if connected to X-Turn app).

3. How We Use Your Data

Purpose Legal Basis

Process orders & shipments Contract fulfillment

Respond to customer inquiries Legitimate interest

Improve product & website Consent (analytics cookies)

Send marketing emails (opt-in) Consent

Prevent fraud Legal obligation

4. Data Sharing

We only share data with:

- Payment Processors (Stripe, PayPal) to complete transactions.

- Shipping Partners (DHL, FedEx) for delivery.

- Service Providers (e.g., Strikingly for hosting, Zendesk for support).

- Legal Authorities if required by law.

*We never sell your data to third parties.*

5. Your Rights

Under GDPR/CCPA, you may:

- Access or delete your data via account settings.

- Opt out of marketing emails (unsubscribe link in all emails).

- Disable cookies via browser settings (may affect Site functionality).

- Request a copy of your data by contacting overseamarket@xiaotunai.com .

6. Data Security

- All transactions use SSL/TLS encryption.

- Payment details are tokenized (we never store full credit card numbers).

- Regular security audits conducted.

7. International Transfers

Data may be processed outside your country (e.g., Hong Kong servers for Asia-Pacific customers), but we use EU-approved Standard Contractual Clauses where required.

8. Children’s Privacy

Our Site is not designed for users under 16. We do not knowingly collect children’s data.

9. Policy Updates

We may update this policy. Changes will be posted here with a new "Last Updated" date.

10. Contact Us

For privacy requests or questions:

Trade Name: Xiaotun Intelligence (Brand: X-Turn™)

Email: overseamarket@xiaotunai.com

Phone: +86 151 1844 3016 (Lee)

Factory address: Room 1201, Building G4, Songshan Lake International Innovation and Entrepreneurship Community, Dongguan, China.

HK Operations Center: Room 401,4/F,Wanchai Central Building,89 Lockhart Road,Wan Chai,Hong Kong.

We never sell your data to third parties.